Here's an uncomfortable truth about the AI moment we're living through: it isn't really a technology story. It's a human one. That was the throughline of a recent podcast conversation we had with Jorge Aisa Dreyfus, a 25-year HR veteran now leading people strategy at Sitecore, after seven years doing the same at Sage. He's watched Total Quality Management come and go, and lived through Six Sigma. But none of it compares to what's happening now, not because the tools are more